Last updated: August 21, 2026
At KinderFizz, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers within the United States.
We currently ship to residential and commercial addresses within the United States.
At this time, we do not offer international shipping.
Orders placed before 3:00 PM MST on a business day will begin processing the same day whenever possible. Orders placed after the cut-off time, on weekends, or on U.S. public holidays will begin processing on the next business day.
All orders are subject to payment verification and fraud screening before shipment. During peak seasons or promotional events, processing times may be slightly longer.
After your order has been processed and shipped:
Delivery estimates are provided in good faith but are not guaranteed, as shipping times may be affected by factors outside our control, including severe weather, carrier delays, natural disasters, holidays, or other unforeseen circumstances.
To ensure dependable delivery, KinderFizz partners with reputable shipping carriers, including:
The carrier used for your shipment will depend on your delivery address, package size, and logistical considerations.
We proudly offer:
FREE Standard Shipping on all orders shipped within the United States, with no minimum purchase required.
If additional shipping options (such as expedited delivery) become available in the future, any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Once your order has been shipped, you will receive a shipping confirmation email containing:
Tracking information may take up to 24 hours to become active after the shipping confirmation email is sent.
Customers are responsible for providing a complete and accurate shipping address during checkout.
KinderFizz is not responsible for delays or failed deliveries resulting from:
If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.
If your package is delayed, lost, arrives damaged, or you experience any delivery issues, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate the issue and assist in reaching a fair resolution. Depending on the circumstances, this may include a replacement, reshipment, or refund in accordance with our Refund & Return Policy.
Orders are considered delivered once the shipping carrier confirms successful delivery to the address provided at checkout.
If tracking shows that your package has been delivered but you cannot locate it, we recommend:
If you still cannot locate your package, please contact us and we will gladly assist you.
KinderFizz currently does not ship to:
If you need to modify or cancel your order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the shipment.
If you have any questions regarding shipping, delivery, or your order status, our customer support team is happy to assist you.
Email: support@kinderfizz.com.
Phone: +1 818-984-1723
Address: 4637 E Daley Ln, Phoenix, Arizona 85050, United States
Customer Service Hours: Mon–Fri( 9:00 AM – 5:00 PM) MST (Arizona)