Privacy policy

Last updated: August 21, 2026

At KinderFizz ("KinderFizz," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Customer support communications

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages visited
  • Referring website
  • Shopping behavior
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Process refunds and returns
  • Respond to inquiries
  • Comply with legal obligations
  • Send promotional emails when you have chosen to receive them

Payment Information

KinderFizz does not store your complete payment card information.

All payment transactions are securely processed through trusted third-party payment providers using industry-standard encryption technology.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Analytics

We may use analytics tools, including Google Analytics and similar services, to understand how visitors interact with our website. These services may collect information about your browsing activities.

You can learn more about how Google collects and processes data by visiting:

https://policies.google.com/technologies/partner-sites

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send emails regarding:

  • New products
  • Promotions
  • Special offers
  • Store updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Fraud prevention services

These providers receive only the information necessary to perform their services.

Children's Privacy

KinderFizz offers products intended for children; however, our website is intended for use by parents, guardians, and adults making purchases.

We do not knowingly collect personal information directly from children under the age of 13. If you believe that a child has provided personal information to us, please contact us immediately so we can remove the information where required.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Maintain business records
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

Do Not Track

Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, our website does not respond to Do Not Track requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Trade name: KinderFizz

Email: support@kinderfizz.com

Phone: +1 818-984-1723

Address: 4637 E Daley Ln, Phoenix, Arizona 85050, United States

Customer Service Hours: Mon–Fri( 9:00 AM – 5:00 PM) MST (Arizona)