Payment Policy
This document explains how payments and billing work at KinderFizz.
1. Payment Methods We Accept
Our checkout is powered by Shopify Payments, and we offer several secure ways to pay so the process stays simple and convenient:
Shop
Cards
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Maestro
- UnionPay
Digital Wallets
All payments are processed in United States Dollars (USD).
2. How Payments Are Processed
- Payment is required at the time you place your order.
- Orders aren't processed or shipped until we've received full payment.
- If a payment is declined or fails, the order won't be confirmed.
3. Pricing and Currency
- All prices on KinderFizz are listed in USD.
- Prices may change without notice.
- Any applicable taxes and shipping fees are calculated at checkout.
4. Secure Payments
- Payments are handled through Shopify Payments using SSL encryption and trusted payment gateways to keep your transactions safe.
- We do not store your card or payment details on our servers.
5. Refunds and Chargebacks
- Refunds follow our Refund & Return Policy.
- We dispute unauthorized chargebacks.
- If anything goes wrong, please contact us first at support@kinderfizz.com.
6. Fraud Prevention
- We may cancel or hold any order we suspect involves fraud or unauthorized activity.
- We may ask for additional identity verification on high-value orders.
7. Contact Information
Trade name: KinderFizz
Email: support@kinderfizz.com.
Phone: +1 818-984-1723
Address: 4637 E Daley Ln, Phoenix, Arizona 85050, United States
Customer Service Hours: Mon–Fri( 9:00 AM – 5:00 PM) MST (Arizona)
