Shipping Policy

At KinderFizz, we want your shopping experience to be smooth from checkout to delivery, and that starts with clear, honest shipping information. We offer free shipping on all orders within the United States.

Where We Ship

This policy covers orders delivered within the United States.

Delivery Estimates

  • Order cut-off time: 3:00 PM MST (Arizona). Orders placed after this time begin processing on the next business day, which may add a day to your estimate.
  • Handling time: 1–2 business days (Monday–Friday). Once processed, your order is handed to one of our carriers.
  • Transit time: 5–7 business days (Monday–Friday).
  • Estimated total delivery time: 6–9 business days.

Carriers

We ship within the United States using trusted carriers including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: Every order shipped within the United States ships free, with no minimum order value required.
  • Paid Shipping: Should we ship outside our free shipping zone in the future, any applicable cost will be shown to you at checkout before you pay.

Delivery Problems

If your package is delayed, lost, or you run into any other delivery issue, contact our customer service team right away. We'll work to make sure your order arrives safely.

Tracking

After your order ships, we'll email you a tracking number so you can follow your package's progress at any time.

Questions?

Visit our FAQ  page or reach out to our customer service team.

Contact Information

Store Name: KinderFizz

Address: 4637 E Daley Ln, Phoenix, Arizona 85050, United States

Phone: +1 (520) 542-1237

Email: Support@kinderfizz.com

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM MST (Arizona)

Response Time: We aim to reply within 1–2 business days.